We process all orders between 1-5 working day. The delivery time depends on the efficiency of your local postal service. Due to high demand arrival time may vary between 15-35 working days for most of countries. Customers in South America, Central America and Africa will get parcel between 20-60 days. The delay is due to the customs rules of several countries.
If you are satisfied with our products and services, please leave your positive feedback and 5 stars to us. Once you found any problem or need help, please contact us directly as soon as possible. We guarantee we will 100% solve any problem for you. Please email to us before leaving the negative feedback or opening any dispute.
Ready to ship in 1-3 business day from United Kingdom (UK)
You will be responsible for shipping payment of returned item. The shipping cost is non-refundable.
We hope that you will be happy with your purchase. However, should you wish to return any purchased product, you must ensure it is in its original condition, for a refund within seven (7) days of receipt.
Note that earrings cannot be refunded or exchanged due to hygienic purposes and clothing made to order with custom measurements are non-refundable. Products on sale are final and cannot be refunded.
Do send us a mail at firstname.lastname@example.org with the subject heading REFUND OR EXCHANGE with your order number once we receive your email, you will get a confirmation email. AfroMarks will also send a notification mail on whether or not your refund is approved. If approved, your refund will be processed and payment made within 10 working days.
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